If adverse weather (rain, high winds, fog) means it’s not safe to fly we re-schedule flights at no cost to our clients.

​

If conditions at the site on the day of filming mean it is not safe to continue (for instance unexpected public ingress) we will re-arrange and work with the client to put appropriate safety measures in place.

​

If the flight cannot be re-scheduled we will discuss the cancellation and potential costs to reach a reasonable compromise (for instance, if the filming is for a specific event that cannot be moved). We’re happy to discuss this in advance of agreeing any filming.

​

If a flight is cancelled due to a client no longer require our services the 40% deposit will not be refunded unless agreed otherwise in advance. Any costs incurred by Levitate Aerial Imaging over and above the value of the 40% deposit will have to be met by the client.